Turkish airlines change flight policy

Turkish airlines change flight policy

Turkish airlines change flight policy: If the passengers wish to change their flights with Turkish airlines, then they can make the change request easily as per the Turkish airlines change flight policy. The process is quite simple and hassle-free.

Turkish airlines change flight policy
Turkish airlines change flight policy

If the passengers don’t have any idea about the process, then read the guide carefully and make changes accordingly.

Highlights of Turkish airlines change flight policy

  • As per the Turkish air change flight policy the change request can be made through online as well as offline modes. It is highly recommended that the passengers should opt the same method that they opt while booking the tickets.
  • If the bookings were made through third-party agents, then the passengers shall contact those third-party agents for the change process. The passengers can not directly contact the airlines for the change purpose.
  • If the new flight opted by the passengers is higher than the previous one then the passengers have to pay the fare difference.
  • If the passengers have to make the changes in group bookings, then they can directly contact the global contact center of the Turkish airlines.
  • As per the Turkish airline change flight policy, the passengers cannot make any changes in the flight 1 hour prior to the scheduled take-off.

Updated Turkish airlines change bookings policy

Passengers issued tickets within 11 June 2020 and 31 March 2022

If the passengers who have issued the tickets within 11 June 2020 and 28 February 2022 were/ will unable to board due to Covid-19 or want to make changes in their journey then the passengers have the following options

Make change request:

The passengers can change the AnadoluJet flights and Turkish airlines flights without paying any Turkish airlines change fee till 31 March 2022. Provides that the new flight must contain the same destination in the same flight zone and have the same flight cabin.

Flights departing from overseas

The flights departing from abroad will be processed at a transfer point if the passengers complete their transaction at the booking sales office Ankara Airport (ESB), Istanbul Airport (IST), and Sabiha Gökçen Airport (SAW), then they can make a one-time free change for cabin and same route for a later date.

Flights departing from Turkey

For the flights departing from turkey, issued as a connecting flight to overseas, then that will be processed at a transfer point due to restrictions in the travel. If the passengers complete their transaction at the booking sale office Ankara Airport (ESB), Istanbul Airport (IST), and Sabiha Gökçen Airport (SAW), then they can make a one-time free change for the same route and cabin for a later date.

 

The interline flight bookings can be changed without paying any additional fee, but for this, they must be in the same flight class. If there is any fare difference then they have to pay that. If the interline flight bookings were changed to AnadoluJet flights and Turkish airlines then the Turkish airline change fee cannot be applied.

Refund request

  • The passengers can ask for a refund without paying any Turkish airline change fee for individual and group tickets.
  • The passengers having interline flights can also ask for a refund. Interline flight refers to the flight tickets that were purchased from Turkish airlines and that will be partially or fully taken by another airline.
  • The passengers departing from overseas or from Turkey, but not accepted on the connection flights on the transfer points i.e., Airport (ESB), Istanbul Airport (IST), and Sabiha Gökçen Airport (SAW), due to not submitting the PCR test or any test decisive by international authorities. Then the passengers were not entitled to a refund.

Change to open a ticket

  • The passengers can change their booked tickets to an open ticket.
  • They were not entitled to pay any additional fee for this purpose.

Extend the ticket Validity

  • The passengers can extend the validity of their tickets till 30 April 2022.
  • They were not entitled to pay any additional fee for this purpose.

Additional rights for the passengers issued tickets within 21 March 2020 and 31 March 2022

  • The passengers who have issued the tickets between 21 March 2020 and 31 March 2022 for all the AnadoluJet tickets and Turkish airlines. The passengers can alter their reservations, change the route, change the flight to an open ticket. But for this, the flights must be canceled before the original flight time. Not valid on the flights departing from or arriving in China.
  • The passengers can change the flights without paying any penalty for domestic flights until 31 December 2021. The original fee rules were levied on the sales for all domestic flights after 01 January 2022.
  • ExtraFly package tickets can be altered without any penalty till 12 hours prior to departure.
  • PrimeFLy tickets can be changed without any penalty till 1 hour prior to the departure.

Make change request

The passengers can change the AnadoluJet flights and Turkish airlines flights without paying any Turkish airlines change fee till 31 March 2022. Provides that the new flight must contain the same destination in the same flight zone and have the same flight cabin.

Change to open a ticket

  • The passengers can change their booked tickets to an open ticket.
  • They were not entitled to pay any additional fee for this purpose.
  • The passengers have to cancel the flights before the scheduled take-off.
  • The passengers have to pay the fare difference if there is any

Extend the ticket Validity

  • The passengers can extend the validity of their tickets till 31 May 2022.
  • They were not entitled to pay any additional fee for this purpose.

Turkish air change flight policy for new travels.

When the flights were canceled

  • When the flights were canceled the passengers can change the bookings to a new flight or change it to an open ticket.
  • If the passengers have not yet scheduled the trip, then they can take advantage of the change to open ticket rights for the flights managed till 31 March 2022. In the same fare class without paying any additional Turkish airlines to change fee.
  • If the passengers have scheduled the new trip, then they can change the ticket for the flights managed till 31 March 2022 without being charged any fare changes.

When the flights were not canceled

  • The passengers can change domestic flights as well as international flights purchased within 21 March 2020 and 31 March 2022 for the travel commenced by 31 May 2022.
  • The passengers don’t have to pay any penalty.
  • The flights can be changed to an open ticket and used on another day.

Terms and conditions of Turkish airlines change flight policy

  • As per the Turkish airline flight change policy, if the passengers want to change ticket to an open ticket, then they have to cancel the reservations before the departure date.
  • The cancellation process to make an open ticket must be done through the Turkish Airlines call center, sales offices, or the agencies from which the ticket was purchased earlier.
  • If the passengers make changes in the unused portions of the tickets, then the changes can be made to other destinations. But the passengers have to pay the fare difference.
  • If the changes were made in the partially used tickets, then the change in the destination can only be made within the region groups specified by the International Air Transport Association. The passengers have to pay the fare difference.
  • As per the Turkish airlines change flight policy the change request can be made through Turkish Airlines sales offices, online channels (for international flight tickets only), call center, and the agencies from which the ticket was purchased.
  • For the tickets booked between 21 March 2020 and 31 March 2022, the passengers can make unlimited changes till 31 May 2022.
    If there is any fare difference then the passengers were entitled to pay that.
  • This flexible travel does not work on the flights arriving to or departing from China.
  • Under the Turkish airline change flight schedule the right to change flights any penalty for domestic flights will be valid for sales and tickets made till 31 December 2021. The original fee rules were levied on the sales for all domestic flights after 01 January 2022. ExtraFly package tickets can be altered without any penalty till 12 hours prior to departure. PrimeFLy tickets can be changed without any penalty till 1 hour prior to the departure.
  • The flights made till 31 May 2022 as per the policy those passengers were entitled to get a full refund.

Turkish airlines change fee

If the passengers have used their free options for changing the flight or the free change policy does not apply to their fare then the Turkish airlines change fee will depend on the fare types, conditions, travel class, travel routes, etc.

Turkish airlines change fee for Domestic flights

EcoFly fares (change route/date)
  • Refunds or cancellations requests cannot be made to a ticket prior to 1 hour or less to the scheduled departure.
  • There will be no Turkish airlines change fee for domestic flights within Turkey to or from Ercan Airport. There will be fare difference if there is any.
  • If the new flight is higher than the previous one then the passengers have to pay the fare difference. But if the new flight is cheaper than the previous one then the balance will not be refunded.
  • The passengers can only change the flight date, route, time before the takeoff of the flight.
  • The passengers were not allowed to change a domestic flight to an international flight.
  • If the connecting flight includes both Turkish Airlines and AnadoluJet operating together the Turkish airlines change flight rule shall apply.
    If the passengers have updated the ticket from Economy class to Business class and change the flight then no deduction will be made for the change (which includes Hopa and Ercan flights but does not include common codeshare flights as well as Promotion Class fares)
Business Flexible (change route/date)
  • Refunds or cancellations requests cannot be made to a ticket prior to 1 hour or less to the scheduled departure.
  • There will be no Turkish airlines change fee for domestic flights within Turkey to or from Ercan Airport. There will be fare difference if there is any.
  • If the new flight is higher than the previous one then the passengers have to pay the fare difference. But if the new flight is cheaper than the previous one then the balance will not be refunded.
  • The passengers can only change the flight date, route, time before the takeoff of the flight.
  • The passengers were not allowed to change a domestic flight to an international flight.
  • If the connecting flight includes both Turkish Airlines and AnadoluJet operating together the Turkish airlines change flight rule shall apply.
  • If the passengers have updated the ticket from Economy class to Business class and change the flight then no deduction will be made for the change (which includes Hopa and Ercan flights but does not include common codeshare flights as well as Promotion Class fares)
ExtraFly (change route/date)
  • Refunds or cancellations requests cannot be made to a ticket prior to 1 hour or less to the scheduled departure.
  • There will be no Turkish airlines change fee for domestic flights within Turkey to or from Ercan Airport. There will be fare difference if there is any.
  • If the new flight is higher than the previous one then the passengers have to pay the fare difference. But if the new flight is cheaper than the previous on then the balance will not be refunded.
  • The passengers can only change the flight date, route, time before the takeoff of the flight.
  • The passengers were not allowed to change a domestic flight to an international flight.
  • If the connecting flight includes both Turkish Airlines and AnadoluJet operating together the Turkish airlines change flight rule shall apply.
  • If the passengers have updated the ticket from Economy class to Business class and change the flight then no deduction will be made for the change (which includes Hopa and Ercan flights but does not include common codeshare flights as well as Promotion Class fares)
PrimeFly (change route/date)
  • Refunds or cancellations requests cannot be made to a ticket prior to 1 hour or less to the scheduled departure.
  • There will be no Turkish airlines change fee for domestic flights within Turkey to or from Ercan Airport. There will be fare difference if there is any.
  • If the new flight is higher than the previous one then the passengers have to pay the fare difference. But if the new flight is cheaper than the previous one then the balance will not be refunded.
  • The passengers can only change the flight date, route, time before the takeoff of the flight.
  • The passengers were not allowed to change a domestic flight to an international flight.
  • If the connecting flight includes both Turkish Airlines and AnadoluJet operating together the Turkish airlines change flight rule shall apply.
    If the passengers have updated the ticket from Economy class to Business class and change the flight then no deduction will be made for the change (which includes Hopa and Ercan flights, Ercan flights but common codeshare flights as well as Promotion Class fares)

Turkish airlines change fee for international flights

Economy Promotion

The fee will depend on the routes and the travel class. It was indicated on the “Payment and Confirmation” page if purchasing through the website.

Economy Limited (Semi-flexible)

It is permitted by the airlines but the Turkish airlines change fee will depend on the routes.

Economy Flexible

It is permitted by the airlines and there will be no Turkish airline flight change fee.

Business Promotions

It is permitted by the airlines but the Turkish airlines change fee will depend on the routes.

Business Restricted

It is permitted by the airlines but the Turkish air change fee will depend on the routes.

Business Flexible

It is permitted by the airlines and there will be no Turkish airlines flight change fee.

Important

  • For short-haul flights, Turkish airlines change fee range from EUR 20 to EUR 40.
  • For medium-haul flights, the Turkish air change fee is EUR 20.
  • For long-haul flights, the Turkish airline alteration fee is EUR 40.
  • The passengers have to make changes at least 12 hours prior to the flight.
  • In case the new flight is shorter than the original flight then they will be charged Turkish airlines change fee of EUR 20 on the economy class.
  • In case the new flight is shorter than the original flight then they will be charged Turkish airlines change fee of EUR 40 on the Business class ticket.
  • If the passengers make the changes in the ticket within less than 12 hours before the take-off then they will be charged 30% of the fare.

How to change flight on Turkish Airlines?

As per the Turkish airline change flight policy, the passengers can change the Turkish airlines flight in numerous ways. That includes online as well as offline modes. Under online, the passengers can visit the official website and make changes accordingly. Under offline, there are many options that we will discuss further.

How to change flight on Turkish airlines online?

For changing the Turkish airline flights online, the passengers have to visit the official website and make the changes as per their will by just sitting at home.

Steps for Turkish airlines change flight online
  • Browse the official website of Turkish airlines.
  • Login to the account through registered email and password.
  • Click on the “Manage Trip” option.
  • Fill in the required fields.
  • Make the changes according to your preference.
  • The best available flight options will be displayed on the screen.
  • Along with the options, Turkish airlines change flight fee and the fare difference is also shown.
  • Pay the Turkish airlines change fee and the fare difference if any through a debit or credit card.
  • Once the transaction is successful you will be notified through a confirmation mail that you will get on the registered email.

How to change flight on Turkish airlines offline?

Passengers have many options to change their flights through offline modes. These modes include changing flight through visiting the airport, calling on the Turkish airlines change flight number, and by visiting the Kiosk tower.

Turkish airlines change flight by calling
  • Call on the Turkish airlines change flight number.
  • Choose the language according to your wish.
  • Follow the command and you will be connected to the agent available for the Turkish airlines change flight process.
  • Provide them the details regarding your journey like the passengers, name flight number, and confirmation code.
  • The agent will check your eligibility first for the Turkish airlines change flight process.
  • If you are eligible then they will ask you about the new flight details.
  • Provide the new flight details to the agent.
  • The agent will provide you with new flight options according to your choice.
  • With every option, there will be Turkish airlines change flight fee and the fare difference.
  • Pay the Turkish airlines change flight fee and the fare difference if any through a debit or credit card.
  • Once the transaction is successful you will be notified through a confirmation mail that you will get on the registered email.
Turkish airlines change flight by visiting airport
  • Visit the airport and head to the Turkish airlines change flight counter.
  • The agent available there will assist you in the Turkish airline flight change process.
  • Provide them the details regarding your journey like the passengers, name flight number, and confirmation code.
  • The agent will check your eligibility first for the Turkish airlines change flight process.
  • If you are eligible then they will ask you about the new flight details.
  • Provide the new flight details to the agent.
  • The agent will provide you with new flight options according to your choice.
  • With every option, there will be a Turkish airline change fee and the fare difference.
  • Pay the Turkish airlines change fee and the fare difference if any through a debit or credit card.
  • Once the transaction is successful you will be notified through a confirmation mail that you will get on the registered email.
Turkish airlines change flight from Kiosk tower.
  • Visit the Turkish airlines Kiosk tower at the airport.
  • Follow the commands given on the screen.
  • Enter the confirmation code and the passenger’s name.
  • Pay the Turkish airlines change fee and the fare difference if any.
  • Take a print of a new ticket instantly.

Turkish airlines change ticket policy for award tickets

Turkish airlines allow their passengers to change flight time and date on award as well as on companion tickets. The passengers can make changes through the Turkish Airlines sales office. If the tickets were already issued additional Turkish airlines change fee will be applied per transaction till the validity of the ticket.

Turkish airlines change fee for an award ticket

  • For domestic flights within Turkey is TRY 50.
  • For international flights, the Turkish airlines change fee is USD 25.
  • The Miles refund fee for award or companion tickets for which the passengers have not used any discount coupon
        • TRY 50 on domestic flights
        • USD 25 for international flights.
  • The Miles refund fee for no show
      • TRY 100 on domestic flights
      • USD 50 on international flights.

Important

Aside from the fee mentioned above, the passengers shall also be charged Turkish airlines change fee for the award tickets issued at a partner airline which is subject to the rules and the regulations.

Turkish airlines change of name policy

  • As per the Turkish airlines change flight policy, if the passenger’s name on the tickets does not match the name on the passport or any official id then they will not be allowed to board the flight.
  • If there is any situation in which the passenger’s name is incorrect then the passengers have to contact the Turkish airlines or they can also contact the travel agency from which they have booked the tickets.

What if there is any mismatch in the names?

  • If there is any name mismatch in the PNR up to 2 characters, then the airlines will not charge Turkish airlines name change costs if they make changes for the same. Provided that after changing the name, it does not amount to the change of the passenger.
  • If there is any name mismatch in the PNR that exceeds 2 characters, then the passengers have to cancel and reissue for fee after the verification of the name. The Turkish airlines name change fee will depend on the travel class, travel route, and fare type of the tickets.
  • If there is any change in the name recently after the marriage or due to divorce and that was not reflected on the tickets then the passengers can change the name before the take-off by providing the documents justifying the same like the marriage certificate, divorce certificate, etc.
    Turkish airlines name change cost
  • If there is a mismatch in the name for more than 2 characters then the passengers have to cancel the tickets and reissue a new ticket.
    The Turkish airline name change charges range from EUR 20 to EUR 40, depending on the flight routes.

 

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