EVA Air flight change policy

EVA Air flight change policy

EVA Air flight change policy: EVA airline is a 5-star airline rated by Skytrax. It is also the second-largest Taiwanese airline. EVA airlines are also known as Evergreen airlines.

EVA Air flight change policy
EVA Air flight change policy

EVA Air flight change policy is one of the best policies for changing flights. To know more about the EVA Air flight change policy continue reading the guide.

Key Points of EVA air flight change policy

  • As per the EVA air flight change policy, the passengers were allowed to change the flights for free if they alter the bookings within 24-hours of the bookings.
  • The EVA Air flight change process can be done by using online as well offline mode.
  • As per the EVA air flight change policy if the passengers do not make the changes in the risk-free period, then they have to pay the change fee.
  • In case the passengers notify the airlines about the change in advance, then EVA Air Ticket Change Fee will be waived off.
  • If the change request has been made through visiting the office, then the passengers have to pay the additional administration fee along with the EVA Air Ticket Change Fee.
  • As per the EVA air flight change policy if the passengers booked the fare type which is higher than the previous fare then the passengers have to pay the fare difference.
  • If the passengers have purchased a round trip ticket, they can make one-way changes. The airlines would only charge for one way not for the entire trip.

EVA Air flight change policy (Due to COVID-19)

  • The EVA airlines have revised their change ticket policy due to the Covid-19 situation. Under this policy, the passengers were allowed to change the flight without paying any change fee.
  • The tickets that were issued on/before 12 Jan 2022 for the travel commenced between May 19, 2021, to March 31, 2022, for Hong Kong/Macau or cross-strait routes can be changed without paying any change fee. These tickets can be altered up to the validity period but not later than April 01, 2022.
  • The tickets that were issued on/before 20 December 2021 for the travel commenced between 09 September 2021 to 31 March 2022 from/to Toronto then the passengers can make the changes in the validity period for free but only for once (if they further alter the bookings then EVA ticket change fee is to be charged.)
  • The tickets that were issued on/before 20 December 2021 for the travel commenced between 03 September 2021 to 31 March 2022 from/to Chicago/Houston then the passengers can make the changes in the validity period for free but only for once (if they further alter the bookings then EVA ticket change fee is to be charged.)
  • The tickets where the travel is commenced between 30 June 2021 to 31 May 2022 for/to Europe the passengers can make the changes in the validity period for free but only for once.

For more information about the guidelines visit the official website.

EVA Air Ticket Change Fee

The EVA Air Ticket Change Fee depends upon the fare types and the fare routes

EVA Air Ticket Change Fee in case of Refundable tickets:

  • The EVA Air Ticket Change Fee is not to be charged if the changes were made within 24-hours of the bookings providing that the departure date must be 7 days from the purchase date.
  • There is no EVA Air Ticket Change Fee in the following cases
      • Due to the illness of the passenger
      • Due to government Law
      • Pregnancy
      • Due to Law
      • Death of the family member.
  • If the flight was cancelled by the EVA airlines, then no change fee is to be charged by the airlines.
  • EVA Air Ticket Change Fee depends upon the reason for the change of flights and the methods the passengers opt to change the flight.

EVA Air Ticket Change Fee in case of Non-refundable tickets:

  • The EVA Air Ticket Change Fee is not to be charged if the changes were made within 24-hours of the bookings.
  • If the tickets were amended after 24-hours of the bookings then they would be charged a change fee.
  • There is no EVA Air Ticket Change Fee when the flights were cancelled due to the following reasons:
      • Due to Strike (Pilots, cabin members, etc.)
      • Technical error
      • Due to passengers’ safety.
      • Natural Calamity.
  • EVA Air Ticket Change Fee will range from USD 50 to USD 400.

EVA Air flight change policy for same-day change

EVA airlines offer same-day change flight service to its passengers. The airlines charge less same day change flight fee. EVA Air Ticket Change Fee differs in case of fare type and routes it ranges between USD 50 to USD 300. In certain circumstances, the airlines will not charge any change fee if the passengers have a Membership ticket or a refundable ticket. In general cases, the airlines will charge change fees from the passengers.

Rules of EVA air flight change policy for the same day.

  • As per the EVA air flight change policy, the passengers have to pay the change fee for the same-day change flight changes.
  • The new scheduled flight should be within 24- hours of the take-off and should be departing to the same destinations and within the same airports as the original tickets.
  • The new flight must contain the same number of stops as per the previous flight and within the same airports.
  • If the passengers prefer to change other than EVA airlines then the new flight should be a member of the Star alliance.
  • According to the EVA air flight change policy if the airlines cancel the scheduled flights, then no change fee is to be imposed on the passengers. The passengers can rebook the flights without paying any EVA Air Ticket Change Fee.
  • To make the same-day change flight the flight should be taking off 3 hours after the change request is made.

Options to rebook flight EVA air

  • EVA airlines allow its passengers to change flight bookings from 360 days to 3-7 hours prior to the flight take-off.
  • For this process, the passengers have to pay the change fee that would be depending on the fare types they have holding.
  • UP fares allow complementary changes in the flights.
  • If the passengers have discount fare, Standard fare or the basic fare then they will be charged a change dee to change the bookings.
  • If the flights were cancelled due to the Covid-19 situation then, the passengers were eligible to make changes without paying any change fee. If they were changing the travel class or destination then they have to pay the fare difference in addition to the taxes and surcharge.

Extensive change facilities for EVA air

  • As per the EVA air flight change policy, date change can be done in numerous ways. Changes in the date are valid up to 1-year from the purchase date.
  • According to the EVA air flight change policy name corrections were allowed but if the passengers wish to transfer the tickets to another person, then it is not allowed.
  • EVA Airlines allows its passengers to make changes in the destination but for this, they have to inform the airlines earlier.
  • According to the EVA air flight change policy, the airlines will not entertain any changes in the passport number.
  • The EVA airlines allow its passengers to change the seats if they were not satisfied with the pre-booked seats.
  • The passengers can make the changes in the journey. To make changes in the journey they have to contact the airlines directly.

How to change flight EVA air?

EVA airlines allow its passengers to change their booked reservations. Passengers can make the change request by using online as well as offline modes.

EVA Air Change Flight Online

  • Browse the official website of EVA air.
  • Log in to the website to retrieve the details.
  • Go to the “Manage booking” option and click on it.
  • Enter the PNR number along with the last name of the passenger.
  • Click on the continue button and details regarding the journey will be shown.
  • You can make changes in the journey according to your preference.
  • Save the changes before moving further.
  • After the process, the EVA ticket change fee will be shown.
  • Pay the EVA ticket change fee by using a debit/credit card
  • After the process was done you will receive a confirmation email along with the new ticket.

EVA Air Change Flight Offline

EVA change flight over call
  • Call on the EVA change flight phone number.
  • They will connect you to the agent available.
  • Tell the details related to the flight to the agent.
  • The agent will check your eligibility first.
  • Tell the agent the new details that you wanted to alter.
  • After making all the changes, confirm that.
  • After confirming the will tell you the EVA ticket change fee.
  • Pay EVA ticket change fee by using a debit/credit card
  • After the process was done you will receive a confirmation email along with the new ticket.
EVA change flight by visiting the airport.
  • Visit the change flight counter at the airport.
  • The agent available there will attend you.
  • Tell the details related to the flight to the agent.
  • The agent will check your eligibility first.
  • Tell the agent the new details that you wanted to alter.
  • After making all the changes, confirm that.
  • After confirming the will tell you the EVA ticket change fee.
  • Pay EVA ticket change fee by using a debit/credit card
  • After the process was done you will receive a confirmation email along with the new ticket.
Self-service KIOSK tower
  • Visit the nearby KIOSK tower
  • Enter the flight details i.e., passenger name booking number, and booking date.
  • Follow the instructions displayed on the screen.
  • Make the changes as per your wish.
  • Pay the EVA Air Ticket Change Fee
  • Take out the print of the new boarding pass.

EVA airways change flight date

The passengers have to pay the EVA change flight date fee if they wish to change the date on the tickets. The date change fee ranges from USD 50 to USD 400. Due to the covid-19 situation, the airlines waived off the change date fee if the passengers make changes in the dates before the take-off.

EVA air Name change policy

  • The passengers were allowed to alter the name if there is mistakenly made in the tickets.
  • In case the passengers want to transfer the tickets to another person they were not allowed to do so. For this purpose, they have to cancel the bookings and then re-book them.
  • If the alteration request is made within 4-hours of the bookings then no EVA Air Ticket Change Fee is to be charged from the person.
  • If the passenger makes the modification after 4-hours of the bookings then the airlines will charge EVA Air Ticket Change Fee.
  • The EVA Air Ticket Change Fee depends on the time of making changes and the clause of changes.

FAQ about the EVA air flight change policy

Ques 1. How to change flight EVA air online?
Answer 1. To change the flight online:

  • Browse the official website of EVA air.
  • Log in to the website to retrieve the details.
  • Go to the “Manage booking” option and click on it.
  • Enter the PNR number along with the last name of the passenger.
  • Click on the continue button and details regarding the journey will be shown.
  • You can make changes in the journey according to your preference.
  • Save the changes before moving further.
  • After the process, the EVA ticket change fee will be shown.
  • Pay the EVA ticket change fee by using a debit/credit card
  • After the process was done you will receive a confirmation email along with the new ticket.

Ques 2. What to do if the flights were cancelled or Delayed by the EVA airlines?
Answer 2. If the flights were cancelled or delayed for more than 3 hours by the EVA airlines then the passengers have two options i.e.

  • They can cancel their flight and ask for a full refund.
  • They can take the next alternative flight arranged by the airlines.

The airlines will also provide free food and beverages for the delay time period and also get accommodation in some cases as per the delay clause.

Ques 3. Can we alter the bookings without paying any change fee?
Answer 3. Yes, if the bookings fall under the Covid-19 fee waiver then no fee is to be charged from the passengers.
As per the EVA change flight policy if the passengers make the changes within 24-hours of the bookings then no EVA ticket change fee is to be charged from the passengers.

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