Ethiopian Airlines Flight Change

Ethiopian airlines flight change policy

Ethiopian airlines flight change policy: Sometimes passengers have to change their confirmed bookings due to some unavoidable circumstances. Passengers hesitate to do so as they don’t know the Ethiopian airlines flight change process.

Ethiopian airlines flight change policy
Ethiopian airlines flight change policy

 

But under this guide, we have provided Ethiopian airlines flight change policy, Ethiopian Airlines Change Booking fee, how to change Ethiopian Airlines, etc. With the help of this guide, the passengers can easily amend their bookings.

Highlights of Ethiopian airlines change flight policy

  • The Ethiopian airlines flight change policy is applicable on restricted as well as non-restricted fares.
  • Ethiopian airlines flight change requests can only be made on the unused portion of the tickets.
  • As per the Ethiopian airlines change flight policy, the changes would only be applicable on the tickets booked through Ethiopian airlines official website, and through the change flight number.
  • According to the Ethiopian airlines flight change policy, tickets rules were subject to change any time by the airlines for bookings not paid for.
  • In case the passenger’s visa has been rejected and they were not able to board the flight, then the passengers need to submit proof or documents of refusal from the embassy and they can postpone the flight or cancel the flight and transfer the amount to future credit. No Ethiopian Airlines Change Booking fee is to be charged.

Updated Ethiopian airlines flight change policy

  • Ethiopian airlines flight change policy has been changed by the airlines due to Covid- 19 pandemic. The new Ethiopian airlines flight change policy allows its passengers to make free changes in the flight schedule.
  • The updated flight policy applies to all the passengers holding ET tickets (071).

Tickets issued before 31 December 2021 for travel between 01 March 2020 to 31 January 2022

As per the updated Ethiopian airlines flight change policy if the bookings were made before 31 December 2021 for travel commencing between 01 March 2020 to 31 January 2022, then the passengers have some options.

Date change
  • The passengers were allowed to make one-time free changes in their journey. That means the passengers were not charged any Ethiopian Airlines Change Booking fee for once.
  • A change request can be made through the Ethiopian Airlines sales office, the agencies through which the tickets were purchased, and from the Global call centre.
Refunds
  • The passengers having refundable tickets which were issued on or before 31 December 2020, and their travel was affected by Covid- 19 will be entitled to get a full refund.
  • Nonrefundable tickets which were issued before 31 December 2020 were good for the travel only and the itinerary must complete on or before 31 December 2021.
  • For the tickets that were issued on or after 01 January 2021 the refund and other rules will be governed as per the fare and system rule.

Tickets issued on or after 1 January 2022 un till 31 March 2022 for travel between 01 March 2021 to 31 August 2022

As per the updated Ethiopian airlines flight change policy if the bookings were made on or after 1 January 2022 un till 31 March 2022 for travel commenced between 01 March 2021 to 31 August 2022 then the passengers have some options

Date change
  • The passengers were allowed to make a free change in their journey. That means the passengers were not charged any Ethiopian Airlines Change Booking fee for making the changes.
  • If the passengers were unable to travel on the originally scheduled travel date, then
    They must cancel the bookings.
  • The bookings must be cancelled at least 24 hours before the scheduled departure.
  • This can be done to avoid a No-show fee.
  • A change request can be made through the Ethiopian Airlines sales office, the agencies through which the tickets were purchased, and from the Global call centre.
Refunds

For the tickets that were issued on or after 01 January 2021 the refund and other rules will be governed as per the fare and system rule.

Ethiopian Airlines Change Booking – Rules and Regulation

  • As per the Ethiopian airlines change flight policy if the passengers were changing their flights through travel credit vouchers, and the cost of the new flight is lower than the previous one then the remaining balance will not be refunded by the airlines i.e., the remaining balance will have vanished.
  • The Ethiopian Airlines travel date change request shall be completed up to 3 hours before the scheduled departure.
  • If the flight departed the passengers have to pay a no-show fee inclusion to the Ethiopian Airlines date change fee or they can also lose the total value of the tickets, as it depends upon the fare rules corresponding to the bookings.
  • The airlines allow the passengers to make return changes after the departure either online or through Ethiopian airlines flight change numbers and pay the penalty and the fare difference if any.
  • As per the Ethiopian airlines flight change policy, there is no limit for making changes to the reservations but it must be completed up to 3 hours to three hours before the scheduled departure.
  • As per the Ethiopian airlines flight change policy, the passengers were allowed to make changes in the time, date, and destination of the flights within 24 hours of the bookings provided that the tickets must be booked 7 days prior to the scheduled departure. Under this, the passengers would not be charged any Ethiopian Airlines Change Booking fee but they must be responsible for fare difference if any.
  • Ethiopian Airlines travel voucher remains valid for 1 year from the booking date. If the passengers were making a change request through the travel credit voucher, the travel must be completed within 1 year under any situation.
  • If there is any cancellation or change in the flight due to any justifying reason then Ethiopian Airlines is not responsible.
  • If the cancellation or the change in the flight happens after the purchase of the tickets then the airlines offer a full refund or free change.

Ethiopian airlines flight change – Types

As per the Ethiopian airlines flight change policy, the passengers were allowed to make changes in the date, time, destination, and also in names. Let’s understand the types of changes passengers can make.

Ethiopian Airlines Travel Date Change

  • As per the Ethiopian airlines flight change policy the passengers can either postpone or prepone their travel date.
  • Passengers can amend the bookings 11 months in advance of the actual issue date.
    If there is any fare difference then the passengers have to pay that fare difference.

Ethiopian airlines change seats

  • The passengers were allowed to amend the seats or upgrade them.
  • The seat change request can be made through various methods online as well as offline. Online through the “Manage booking” section or offline through calling on the Ethiopian airlines flight change number.
  • Once the time or flight change request has been completed, the passengers have to make the seat change request again.
  • If the fee is already included in the bookings, then no additional fee is to be charged.

Ethiopian airlines change name

  • As per the Ethiopian airlines flight change policy, the passengers were not allowed to change names on the tickets.
  • The passengers can only make corrections in their names i.e., up to 3 characters on the first/ middle/ last name.
  • The three characters must not be calculated as 3 each for the first, middle, and last names.
  • The flight tickets insist to be sent for exchange in the same or the lower class whichever is available.
  • Passengers were entitled to pay the fare difference.

Ethiopian airlines change flight destination

  • As per the Ethiopian airlines flight change policy, the passengers were allowed to make changes to make the changes to the origin or the destination of the flight.
  • To make the Ethiopian airlines change flight destination requests successfully the passengers have to pay the applicable Ethiopian Airlines Change Booking fee and the fare difference.

How to change booking Ethiopian Airlines

As per the Ethiopian airlines flight change policy, the passengers can change their flights through numerous methods. These methods include online as well as offline.

We have mentioned these methods in brief.

Change booking Ethiopian Airlines – Online

Online methods are considered to be the easiest methods for changing flights. The passengers can alter the bookings with a tab on the screen. The passengers can make a change request by visiting the official website or through the mobile app.

Steps for Ethiopian airlines flight change – online
  • Browse the official website of Ethiopian airlines.
  • Click on the “Manage Bookings” option.
  • Enter the 6-digit PNR code along with the last name of the passenger.
  • Click on the “Retrieve booking” tab to access the bookings.
  • Tap on the “change” option.
  • Select the journey that needs to be changed.
  • According to the Ethiopian airlines flight change policy, the passengers can make the change
  • request up to 3 hours before the scheduled departure.
  • Enter the new flight details at your convenience.
  • Choose the flight from the available options and along with the flight the Ethiopian Airlines
  • Change Booking fee and the fare difference is displayed on the screen.
  • Choose the flight accordingly and click on the “Confirm my flight” option to proceed to the checkout page.
  • The passengers have to pay the Ethiopian Airlines Change Booking fee and fare difference.
  • Pay the Ethiopian Airlines Change Booking fee and fare difference with a debit or a credit card.
  • Once the transaction is successful the passengers will be notified through the Ethiopian airlines flight change confirmation mail on the registered email.

Change booking Ethiopian Airlines – Offline

Ethiopian Airlines also provide traditional methods to change the flights. Under these methods, the passengers can change the flights by visiting the airport or by calling on the Ethiopian Airlines flight change number.

By calling Ethiopian airlines flight change number
  • Call on the Ethiopian airlines flight change number.
  • You will be connected to the agent available for the Ethiopian airlines flight change process.
  • Ask the agent to change the bookings on your behalf.
  • Provide the agent 6-digit reference number or 13-digit ticket number along with the passenger’s last name.
  • The agent will first check your eligibility for the Ethiopian airlines flight change process.
  • If the fare rules related to the tickets allow, provide the new travel date, time, destination as per your convenience.
  • The agent will tell you new flight options according to your preference and the Ethiopian
  • Airlines Change Booking fee and the fare difference along with the options.
  • Choose the flight accordingly and
  • Pay the Ethiopian Airlines Change Booking fee and fare difference with a debit or a credit card.
  • Once the transaction is successful the passengers will be notified through the Ethiopian airlines flight change confirmation mail on the registered email.
Ethiopian airlines flight change by visiting the airport
  • Visit the airport and head to the Ethiopian airlines flight change counter.
  • The executive present for the Ethiopian airlines flight change process will assist you.
  • Ask the agent to change the bookings on your behalf.
  • Provide the agent 6-digit reference number or 13-digit ticket number along with the passenger’s last name.
  • The agent will first check your eligibility for the Ethiopian airlines flight change process.
  • If the fare rules related to the tickets allow, provide the new travel date, time, destination as per your convenience.
  • The agent will tell you new flight options according to your preference and the Ethiopian
  • Airlines Change Booking fee and the fare difference along with the options.
  • Choose the flight accordingly and
  • Pay the Ethiopian Airlines Change Booking fee and fare difference with a debit or a credit card.
  • Once the transaction is successful the passengers will be notified through the Ethiopian airlines flight change confirmation mail on the registered email.

Ethiopian Airlines Change Booking fee

The passengers can make alterations in their flights at least 24 hours before the take-off of the flight for free. The Ethiopian Airlines Change Booking fee depends on the fare type and routes. There is an overview of the Ethiopian Airlines Change Booking fee when the passengers have a flight pass.

For Domestic flights

For domestic flights within Ethiopia, the Ethiopian Airlines Change Booking fee is around USD 10 per passenger.

For North American routes.

For the flights having North American routes, the Ethiopian Airlines Change Booking fee is around USD 200 per passenger.

For other flights.

For the flights arriving or departing to the rest of the world, the Ethiopian Airlines Change Booking fee is around USD 100 per passenger.

If the passengers were changing the flight routes, then they were entitled to pay the fare difference along with the Ethiopian Airlines Change Booking fee.

Ethiopian Airlines schedule change policy

According to the Ethiopian airlines flight change policy, the airlines publish their travel schedule in advance. If there is any change in the schedule of the flight then the passengers have some benefits.

When the passengers were notified 14 days before the departure

If there is a delay in the flights or a change in the schedule and the passengers were notified 14 days prior to the departure. In this case

  • The passengers were allowed to make Ethiopian airlines flight change without being charged any Ethiopian Airlines Change flight fee and the fare difference. Only if the fare class, sector, and seasonality are similar to the originally booked tickets.
  • The passengers can also ask for an Ethiopian travel credit voucher if the new Ethiopian airlines flight change schedule is suitable for them.

If the new flight schedule is not suitable

If the new flight schedule of Ethiopian airlines is not suitable for the passengers, then they will be provided new flight options, but for that

  • The arrival and the departure points should be the same as the original bookings.
  • If there is any connecting flight or any stopover, then the passengers were allowed to choose another stopover if the airlines’ network operates in that city or airport.
  • The new Ethiopian airlines flight change Schule shall be operated by the verifying carriers.

Ask for refund

The passengers can ask for a full refund if

  • The scheduled take-off or arrival changes significantly that the passengers arrive at the destination 3 hours or more than the original arrival.
  • If the airlines are unable to entertain the passenger in the same cabin class, then the passengers can ask for a full refund on the unused part of the ticket.

Rules and regulations for the refund

  • The passengers have to provide full information while completing the form.
  • If the passengers make a refund request on or after the flight date, then they have to pay an additional No show fee.
  • The refund request process can take up to 3 to 4 weeks as due to Covid -19 pandemic there is a lot of refund requests.
  • If the passengers have bought the tickets through third-party agents, then they have to contact those agents for the refund request.
  • If the passengers have booked the tickets through the mobile app or by visiting the Ethiopian airlines official website then the passengers can make a refund request by clicking on the link.
  • The passengers have an option to keep their tickets open and use them any time within one year from the actual ticket issuance date.
  • The request will not be reversed once the application is being submitted by filling out the form.

Ethiopian Airlines flight cancellation

  • If the passengers were affected by the last-minute cancellation of the flights, then they were entitled to get compensation.
  • According to the Ethiopian airlines flight change policy, if the flights were cancelled then the airlines will provide
  • Alternative flights for the passengers to the same destination or they can ask for a refund of the full value as per their preference.
  • In addition, if the flight was cancelled less than 14 days prior to the scheduled take-off then the passengers would get USD 700 (per person) as compensation.

Conditions of the Compensation

  • If the airlines provide alternative flights to the passengers which will arrive at the same time as the original arrival, then no compensation will be given to the passengers.
  • If the flights were cancelled due to extraordinary circumstances or the flights were cancelled due to reasons which were beyond the airline’s control like bad weather, a medical emergency, or some technical error in the aircraft then no compensation would be given.

Ethiopian airlines delay in the flights

If the flight was delayed by 3 or more hours then the passengers would be given a compensation up to USD 700 (per person). The compensation does not affect by the time you reach or take off if the flight is delayed for 3 or more hours, then the passengers would be entitled to the compensation.

Conditions of the Compensation

If the flights were cancelled due to extraordinary circumstances or the flights were cancelled due to reasons which were beyond the airline’s control like bad weather, a medical emergency, or some technical error in the aircraft then no compensation would be given.

Ethiopian Airlines flight compensation
  • All flights under 1500 Km: Up to USD 250 (per person)
  • International flights over 1500 Km: Up to USD 400 (per person)
  • Non-International flights within 1500 Km to 3500 Km: Up to USD 400 (per person)
  • Non-International flights over 3500 Km: Up to USD 400 (per person)

For more details, the passengers can visit the official website of Ethiopian airlines.

FAQ about the Ethiopian airlines flight change policy

Ques 1. How to change my flight date on Ethiopian airlines?
Answer 1. The passengers can change flight dates on Ethiopian airlines via calling on the Ethiopian airlines change flight number or by visiting the official website of Ethiopian airlines if they have booked through the official website.

Ques 2. What is Ethiopian airlines change booking fee?
Answer 2. The Ethiopian Airlines Change Booking fee when the passengers have flight passes.

For Domestic flights
For domestic flights within Ethiopia, the Ethiopian Airlines Change Booking fee is around USD 10 per passenger.

For North American routes.
For the flights having North American routes, the Ethiopian Airlines Change Booking fee is around USD 200 per passenger.

For other flights.

For the flights arriving or departing to the rest of the world, the Ethiopian Airlines Change Booking fee is around USD 100 per passenger.

Ques 3. How to Change booking Ethiopian Airlines when purchased through Miles?
Answer 3. The Bookings purchased through miles can not be changed online. For that, the passengers have to contact airlines by calling on the Ethiopian airlines flight change number or visiting the airport.

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